Our contact details

Name: Dr Michael Harris
Address: 11a Breckhill Road, Nottingham NG5 4GP
E-mail: mike@jcare.org.uk

The type of personal information we collect
We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

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How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the
following reasons:

• To allow JCare provide its service.

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We use the information that you have given us in order to:

• Contact you

• Arrange help, support and service visits

 

We may share this information with individuals and organisations who help deliver our service, for example JCare volunteers and our service providers.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is: We have a legitimate interest.

How we store your personal information
Your information is securely stored.

We keep your name and contact details while you are one of our clients or for as long as you wish us to keep you informed of our activities. We will then dispose your information by
deleting it from our records.

Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at mike@jcare.org.uk if you wish to make a request.

 

How to complain
If you have any concerns about our use of your personal information, you can make a
complaint to us at mike@jcare.org.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk